2/22/2019 My call history at https://phonetools.cox.com Voice Tools now works and it was fixed within the 72 hours that Cox told me.
They told me the same thing in RI & it didn't work for over a month. They even gave me a ticket & escalated it to no avail. I had repeated emails & chats to Cox & kept getting different stories.
I'm in RI and I never lost access to call history when seen from the browser based phonetools.cox.com It has always continued to work OK from there. BUT....I don't like accessing the call history from a browser.....it's not easy to access from a phone. I always liked using call history from the Cox Connect app but that stopped working many months ago. I don't know if we'll ever get home phone call history back in an phone app again. I wish Cox would bring the call history back into Cox Connect app or merge it into the new Voice Everywhere app. I've called Support and opened a tickets on this numerous times so it's very frustrating.
Hello Kevin. I'm sorry but that just is not true. I can NOT see my home phone call history in the Cox Voice Everywhere app. I currently have 62 calls in my home phone call history but when I go into the Voice Everywhere app it shows NO RECENT calls. Can you find out if Cox will EVER get the home phone call history into the Voice Everywhere app and if so when???
