Read the forum guidelines
I use Thunderbird on my PC and also cox mail on my ipad/iphone/imac but last week as of July 10th it stopped working. I can't check it from all these as well as online on cox webmail. I login and it just brings me back to the log in screen or it will bring me to this https://webtop.west.cox.net/cox/goerror with a big printed letters saying Oops! We can't find that page!
When I log into my thunderbird it tells me:
Sending of password did not succeed. Mail server pop.cox.net responded: mail storage services unavailable, wait a few minutes and try again. Login to server pop.cox.net failed.
My iPhone/iPad now tells me: The User name or password for "imap.cox.net" is incorrect.
Glad you found it out. This is generally my experience with calling in, if I have to call twice about the same issue I'm usually asking for a supervisor. I won't even get started on the experiences I've had with call-ins :)