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Akersdc's avatar
Akersdc
New Contributor
10 years ago

Internet down in Sierra Vista?

Trying to do some college school work and I have been unable to get online for the last two hours. I have tried resetting and restarting the modem all to no effect. This needs to be fixed ASAP.  

3 Replies

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  • Health_Edge's avatar
    Health_Edge
    Valued Contributor III

    What kind of modem do you have and what lights do you have lit up or blinking?

    And if you need ASAP, your probably better off calling Cox. This is just a user forum, where other customers try to help each other, with the occasional moderator interaction.

  • smtips's avatar
    smtips
    New Contributor II

    Probably a moot point now, but yeah in that case if you've rebooted you should call in.

  • Area51's avatar
    Area51
    New Contributor

    Are all the lights on your modem lit and the pc light blinking?

    A polite phone call to tech support gets results much faster than a forum post.

    If they are having issues they tell me.