Read the forum guidelines
We use less than 100GB per day, usually around 30-60GB. All of a sudden, 3 days ago, we are using 143GB on one day, 246GB on another day and 254 GB on the third day. Yesterday I got an email that we were at 50% of our total data usage for the month. Today, I got an email that we are at 75% total data usage for the month. Why is this happening? This happened to us back in November when we were out of town and not even here to use data. We changed our modem password and that seemed to fix it. Cox couldn't explain why this happened. Now, it's happening again. So, do I have to change my password again? It's such a pain to the update everything throughout the house every time this happens. Plus, it's not easy to talk to anyone without spending a good couple of hours on the phone.
Any suggestions? I don't want to have to pay more for data I'm not using - my habits haven't changed and my data usage proves that. Might just be time to leave Cox.
What model router do you have? If you have a newer Panoramic gateway, you should be able to use the app to narrow down which devices are using what bandwidth. If changing your password worked, perhaps someone compromised your network. Are you using WPA2+AES and a hard to guess password?
I can't tell what router it is. I don't see anything on it that says it's Panoramic Gateway. Yes, the password should be hard to guess.
It does. Says <0.1%. I checked all the devices and only one has significant use and it's our one fire stick. But, that's it.
Hmm, maybe try not using your fire stick for a few days and see if your activity goes back to normal? As for the Telebit, not sure what that is. How many ethernet cords do you have coming out of the gateway and where do they go?
We are going on vacation soon and that will be very telling since there won't be any interenet being used during that time. There is just one ethernet and it looks like it connects to a device that runs our pool pump. Thanks for all the help!
JBD said:There is just one ethernet and it looks like it connects to a device that runs our pool pump.
Wow, everything is connected online these days huh? Have fun on your vacation. Feel free to update the thread afterwards.
FYI, if you are using your firestick and watching shows in 4k, it can use up to 8 gb's per hr, your typical movie is 7-9 gb's.
Step 1: Navigate to Settings > Preferences with the help of Fire TV Stick remote.
Step 2: Select the Data Monitoring option and then press the select key to check if the data monitoring is turned on or off. The feature is turned off by default. To turn it on, press the select button again (when Data Monitoring is selected).
Step 3: Scroll down to see the Monthly Top Data Usage option. Select that option and then press the select button on the remote to see the data usage by apps.