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Got the new Panoramic WiFi router and all installed and working properly for both 2.4GhZ and 5GhZ. I also got a new WiFi pod 2.0. Ran the first time install and all goes well but the pod never comes online. The install shoots a message unable to bring the pod online. While looking in the App, I see the pod there but in an offline status. The pod is only 1 room away in an area which has good signal as well. I got another new pod as well and the same thing. Anyone knows how to get it installed? Any features need to be on or off on the router? Like MoCA or security or advanced security? Calling Cox has not been helpful.
elsafahm said:Got the new Panoramic WiFi rout
When you say new, do you mean the Wifi 6 gateway Technicolor CGM4331?
Yes. That one.
It may be the pods aren't backwards compatible with Wifi 6. I would wait for a moderator to confirm or email them.
Well they gave me those pod 2.0 since they work with the new router.