Panoramic wifi pod 2.0 will never connect. just flashes white.
So to start off I'm using the PW7 gateway, The brilliant contractor that renovated my apt decided to only put one cable line coming in, in the living room at the front of the house. I ordered a wifi pod 2.0 to help get more signal to the back of the building. I've tried installing it, and three times I got errors saying it could not connect. The app said to unplug the gateway, plug it back in and wait 10 mins, then try again.
I did that, 3 times.
I called tech support yesterday and the agent really didn't know what she was doing. She was confused why it didn't have a different SSID than the gateway. We both noticed the app was updating about 10-15mins later when I connected a device (echo) to the network. so I figured something was just not working right on the backend
I tried again this morning. now it's saying it just can't connect and won't install. I took it one step further and signed into the admin page for the gateway and did a factory reset.
Tried to chat with someone in tech support and all they did was cut and past instructions to me. zero help.
Does anyone have any ideas?