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No live chat option?

I need to speak to an agent to check something but there is no way to open a live chat. I can't even speak to Oliver. https://www.cox.com/residential/contactus.html
Is the button for live chat missing for anyone else?

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  • Here is a screenshot from my router settings

    The port numbers look good but I don't see a internal IP address where you would put your PC address to forward to. Looks more like port triggering.

    What is your problem with your game? Can you connect at all? NAT type? Try testing to see if the ports are open with https://www.canyouseeme.org/ Make sure the game is up and running during the test.

    Also, try disabling UPnP at ADVANCED > Advanced Setup > UPnP. If it's disabled, try enabling it. On some routers UPnP bypasses port forwarding, so it's good to play with.

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