This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

No live chat option?

I need to speak to an agent to check something but there is no way to open a live chat. I can't even speak to Oliver.
Is the button for live chat missing for anyone else?

Parents Reply
  • Here is a screenshot from my router settings

    The port numbers look good but I don't see a internal IP address where you would put your PC address to forward to. Looks more like port triggering.

    What is your problem with your game? Can you connect at all? NAT type? Try testing to see if the ports are open with Make sure the game is up and running during the test.

    Also, try disabling UPnP at ADVANCED > Advanced Setup > UPnP. If it's disabled, try enabling it. On some routers UPnP bypasses port forwarding, so it's good to play with.