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No live chat option?

I need to speak to an agent to check something but there is no way to open a live chat. I can't even speak to Oliver.
Is the button for live chat missing for anyone else?

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  • I am trying to get an online game working on my PC but the customer service rep for that game say I need to have certain ports open. They told me I need to contact my internet service provider about checking if these ports are open and that's what I'm trying to do.

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