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My modem experiences regular disconnects. I have been told of 3 official outages in the last 2 weeks in my neighborhood in Phoenix (plus other times where there's a connection issue that requires me to reset my 6 week old modem at least 3 days per week).
Is this a normal internet experience? I moved to this neighborhood about 6 weeks ago. My last house had Cox gigablast about 10 miles away from my current home never once had an outage in 3 years.
The outages occur during the day and evening and I'm at a loss for what to do as I work from home.
This is an outrageous number of outages and I'm getting increasingly fed up with the service.
I was coming here searching for an answer to this very same question, same is happening to me since about February
same thing is happening to me and every time i call customer service they say its my issue with my devices. its starting to get ridiculous.