Constant Outages

My modem experiences regular disconnects. I have been told of 3 official outages in the last 2 weeks in my neighborhood in Phoenix (plus other times where there's a connection issue that requires me to reset my 6 week old modem at least 3 days per week).

Is this a normal internet experience? I moved to this neighborhood about 6 weeks ago. My last house had Cox gigablast about 10 miles away from my current home never once had an outage in 3 years.

The outages occur during the day and evening and I'm at a loss for what to do as I work from home.

This is an outrageous number of outages and I'm getting increasingly fed up with the service.