dmorack
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Re: FXX HD audio not Dolby Digital 5.1
We're basically stuck watching the SD channel because the audio level is so low and is of poor quality on the HD channel. You really have to turn up the volume. I'm going to ask for a credit on my account since this is the second time I've reported the problem. I'm not sure why the added expense of a truck roll is required to fix an obvious system issue. I should not have to take time out of my day to wait for a tech to come to my house. -D.0Views0likes0CommentsFXX HD audio not Dolby Digital 5.1
Last September, Cox finally fixed the DD 5.1 audio on FXX HD. I noticed today that the problem I reported back then has returned. In a nutshell, FXX HD does not have DD 5.1 audio while FXX SD does. This doesn't make sense. Please fix this again! I can't understand why this problem has returned. Sending a truck to my house is not going to fix this problem. This is a system issue. The person I messaged about this issue before has left the company. His response to me last September stated "I have let the Manager in engineering know. He is going to check with NOVA MTC." For some reason, it took two weeks for Cox to fix it. I certainly hope it won't take this long again! -Doug2.7KViews0likes3CommentsRe: Fox soccer channel
We have FSC in HD here in Northern VA, but the picture quality is nothing to write home about. Also, the audio is not DD 5.1 like the SD channel either. Many of us have tried to get Cox to fix this to no avail. Rumor is that FSC is going to be replaced by FXX in September. Will Cox fix the picture and audio before then?0Views0likes0CommentsRe: Fox Soccer Channel HD audio
Ok, then contact FSC and get it fixed. DirecTV doesn't have this issue. Doesn't Cox want to provide the best picture and sound possible? If the audio was correct and the video was swapped, would Cox just say "we're passing the feed we're being given"? -D.0Views0likes0CommentsFox Soccer Channel HD audio
It appears that the audio for FSC SD and FSC HD have been swapped. The HD channel should be DD 5.1, not 2.0. The SD channel has the DD 5.1 audio. I'm not sure if it's the feed from FSC or Cox's issue. This is happening in multiple markets, not just my location, Northern VA (Fairfax). Thank you. Doug Morack2.3KViews0likes2Comments