Which forum do I post when making a App request?

I thought it was this forum for a App request but received a response indicating it was for technical trouble shooting.

So where does one post an app request?

Ken

  • You posted in the correct Forum.  Those "technical topics" dismissals are mere copies-and-pastes from a rehearsed script.  The first reply was considered feedback but then claimed non-technical.

    However, in accordance with the Forums Usage Guidelines:

    Cox provides the Support Forums as a service to its customers and non customers to help them obtain support, exchange ideas and get information relating to Cox products and services.

    Getting rid of cable-box (fees) probably roused the mod.

    forums.cox.com/.../cox-app-for-roku-and-firestick

  • Hello KenKK,

    I apologize for any confusion. The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications with other customers. If you are requesting an app or a feature, I would recommend reaching out to us directly so that these requests can be submitted to our products team. This can be done by sending an email directly to cox.help@cox.com. This is not something that another customer would be able to help with. You can find out more about the purpose of the apps forum at forums.cox.com/.../welcome-to-the-apps-forum.

    Tiffany R.
    Cox Support Forum Moderator