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Hello, I haven’t seen any response regarding a resolution for this issue still. I’ve tried using the down arrow function but that does not allow you to back out of the video without losing progress or losing the videos on the playlist. There is also no way to exit a video that plays an ad you may have selected by accident, the only way is to watch the entire ad or exit the app entirely. Already tried resetting the app as well as the modem and stb, please advise with any solutions, no one seems to know what to do when you call support.
I still haven’t received a response regarding this issue, the” last“ button was working perfectly fine up until about couple weeks ago for the youtube app. It performs its function fine for every other app on contour but not youtube.
Yes, I can use the last button in the YouTube app. If I dont proceed to pick a video. If you stay on the main page you can press the button to the child page to cancel or exit.
It would be nice if Cox asked YouTube if that was their intent. If not fix their software and keep your Cox customers up to date on this problem.
Seems like this is a wide-spread issue. I know I've been dealing with this for weeks now, with no resolution.