Forum Discussion

db1926's avatar
db1926
New Contributor II
5 years ago

Last button on remote still not working for youtube app

Hello, I haven’t seen any response regarding a resolution for this issue still. I’ve tried using the down arrow function but that does not allow you to back out of the video without losing progress o...
JS_PV's avatar
JS_PV
New Contributor
5 years ago

Does anyone know if this issue with the "Last" button in YouTube has been resolved.  I just chatted with Heiby Z with Cox and asked him about the problem and his response was "The Apps are in the Contour Guide for you to open your favorites through the TV. We are the service provider not the application developers."  No help at all.

  • CrystalS's avatar
    CrystalS
    Former Moderator
    5 years ago
    Hi,

    The Last button will not control or work while The YouTube app is launched. This is because the YouTube app is a third-party application.

    Crystal S. Cox Support Forum Moderator
    • db1926's avatar
      db1926
      New Contributor II
      5 years ago

      I still haven’t received a response regarding this issue,  the” last“ button was working perfectly fine up until about couple weeks ago for the youtube app. It performs its function fine for every other app on contour but not youtube.

    • Barryg41's avatar
      Barryg41
      New Contributor
      5 years ago

      Yes, I can use the last button in the YouTube app. If I dont proceed to pick a video. If you stay on the main page you can press the button to the child page to cancel or exit.

      It would be nice if Cox asked YouTube if that was their intent. If not fix their software and keep your Cox customers up to date on this problem.