This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to send email on android overseas

I've seen this question asked a million times but not answered.

In a foreign country (the Netherlands, Belgium, the Czech Republic, Italy, ...)

Connected via WIFI or 4G, doesn't matter. 

Sending from an IMAP client (tho' the outgoing server is, is there any other option?) on my android, the mail sits in the outbox saying failed.  Returning to the states, the email sends.

Using (redirects to blah), I get a capcha (click I am not a robot) followed by a required entry of last 4 of SSN.  Sending an email here fails with

Message could not be sent....

(550-550 blocked ....)


I understand that Cox bluntly blocks seemingly all foreign IP to prevent spammers and I can request a white list on an IP, but that's not a workable solution as I move from location to location.  Is there a method that allows me to confidently use Cox email overseas on my android or am I forced to another email service?

No Data
  • Thank you, "noOtherOption". I think you are the first --- of hundreds (?) of cox users who have complained about not being able to send cox mail from outside the U.S. ---  to include the CXBL error message along with the "strange" IP address

    I get the same message and 146 ip address when i try to send email from Portugal to my family in the U.S.

    It seems that the cox email setup is routing your mail sent from Belgium, Netherlands, etc. and my email sent from Portugal to that 146 ip address.

    My notes in this thread from your forum post are an attempt to get Cox to get skilled email technologists to look into how this strange routing could be happening.

    Hopefully someone can "fix" the Cox email system so that their traveling customers can send mail to their family and friends back home without jumping thru too many hoops ... like that Captcha robot-checking that shows an array of fuzzy images that are usually a fuzzy mess on my cell phone's small screen. What a frustrating mess that is.