Forum Discussion

jimr49's avatar
New Contributor

You do not currently have DVR service.

Just got service this week. I'm attempting to schedule recordings via the online guide, Whenever I select a show, the interface states "You do not currently have DVR service". Is there something I'm missing? I'm able to schedule recordings with the remote just fine.

1 Reply

  • KevinM2's avatar
    Former Moderator
    Hello, are you referring to the TV Listings section on Are you able to record using our Cox Connect mobile app? We may have to escalate this case. For further troubleshooting assistance, please reach out to us at, Facebook, or Twitter. -Kevin M. Cox Support Forum Moderator