Hello, is this a soundbar or television? If this is a television, have you tried the following?
-Press and hold the setup button until the LED at the top of the remote changes from red to green.
-Press the CONTOUR button.
-Enter the 3 digit code shown on your screen.
-Follow the remaining on-screen instructions.
Here is a list of all codes we have for a Yamaha television:
Most likely code: 10797
Other codes to try: 10030, 11407, 12284, 11392, 10145