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Thank you for your reply. You provided 3 codes that were not in the list when pairing for volume and on/off. Unfortunately they were not successful.
I just finished a phone call with a Cox tech rep where I went through all the pairing steps again on the XR15. No joy. She was baffled, as Samsung is a popular TV brand. She also said that the channel up, channel up suggestion could be used for the XR11 remote, not the XR15.
Since I had an older remote, XR11, she suggested pairing that with the TV. Went through all the pairing codes and Channel up, Channel up steps. No joy. Her recommendation was to use the Samsung remotes to control those features that could not be paired with the Cox remote. The purpose of the Cox remote is to negate the need for multiple remotes.
I am very frustrated at this point that there is not an acceptable solution.
Sorry. Not all devices are compatible. You could get a universal remote and program it for the Cox box if your looking for one remote bliss.
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