Forum Discussion

ltheodore74's avatar
ltheodore74
New Contributor II
2 months ago

Worse service

Cox has the worse service in the world I pay over $200 for **bleep**ty service every night for the last 10 days my service keep cutting in and out. I wouldn't recommend Cox to anyone even if they were giving the service away for free.I would be quick tell people they do better using and antenna you'll get the same results.

8 Replies

    • Darkatt's avatar
      Darkatt
      Valued Contributor III

      Have you troubleshot the issue? replaced cable wires and splitters? Had a tech out?

  • Hello. I can certainly understand your frustration with loss of service. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. 

      • ColleenD's avatar
        ColleenD
        Moderator

        ltheodore74 

         

        We definitely want to help and would never intentionally disregard an email sent to us. You've emailed us at cox.help@cox.com? Did you send from the address you sign into forums with, or a different email address?  To protect your privacy, we ask that you not share the email address you sent from.