Worse service
Cox has the worse service in the world I pay over $200 for **bleep**ty service every night for the last 10 days my service keep cutting in and out. I wouldn't recommend Cox to anyone even if they wer...
Forum Discussion
Hello. I can certainly understand your frustration with loss of service. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com.
I've done that with no response
We definitely want to help and would never intentionally disregard an email sent to us. You've emailed us at cox.help@cox.com? Did you send from the address you sign into forums with, or a different email address? To protect your privacy, we ask that you not share the email address you sent from.
Yes, that was the email address given to me
Thank you for confirming the address you contacted. Is the email address you sent your email from the same email you use to sign into forums? If so, we replied to you this past Tuesday. You may need to check your spam or junk folder for our reply.
