I'm having the same issue. Two days ago, I noticed my DVR wouldn't allow me to set anything to record. Today, it showed all of my set to record shows marked as cancelled and it won't allow me to record anything. I have a service ticket in with a 48 hour wait since two different Cox representatives had no idea what the issue is or how to fix it. Clearly it is something on their end and not the equipment since others are experiencing the same kind of thing. It would be nice to speak to someone that knows what is happening and how to fix it.