Forum Discussion
Turn off your router and test for TV programming. If no programming, you'd need to update the network setting on your cable box.
Also, what portion of the service is wireless?
I assume there's a coax from the wall going into your modem. Is the TV signal from the modem to the cable-box wireless?
Or is your cable-box connected to the wall coax (splitter) and the signal is wireless from the cable-box to the TV?
What's the make and model of your cable-box?
- richb19636 years agoNew Contributor
Cable comes into the house traditionally. It goes to my panoramic Wifi modem. The set top boxes receive the tv signal from the panoramic WiFi modem via a private network (that’s what I’m told by the cox guy)setup between the modem and the set top boxes. My set top boxes Only have a hdmi cable going from them to the tv, and of course power.
im wondering if the set top boxes authenticate using the said and password I can see, or if they authenticate using their own
- Bruce6 years agoHonored Contributor III
It sounds like the wireless TV has its own private network. Meaning, it's separate from the Personal Area Network on your router. It probably has its own frequency too...perhaps it's broadcasting on 60 GHz or perhaps a differing 5 GHz channel.
So, if you change the SSID and key code on your router, it shouldn't affect your wireless TV box.
These are different question I'm curious about:
What TV package did you get for wireless...or does wireless TV only have 1 package?
Are you renting the streaming device from Cox...or do you have to buy it?
In this setup, data caps shouldn't apply but did they mention anything about data caps?
- richb19636 years agoNew Contributor
I just moved to this condo and ordered from a flyer that arrived in my mail. I got a silver package for $119/mint I think. I got the wireless set top boxes because I think the cable guy didn’t want to hunt down or replace some trouble cabling. All equipment is rented. I think there is a standard Cox 1tb limit but I’m sure the WiFi tv programming doesn’t count
- Bruce6 years agoHonored Contributor III
If I'm incorrect about the private network and you do change your network credentials, there appears to be a Wireless Protected Setup (WPS) button on the bottom of the streamer. If you lose programming after changing your network, press the WPS to reconnect.
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