Forum Discussion

smokeygrouse's avatar
smokeygrouse
New Contributor II
5 years ago

will Cox Ever fix their issues or keeping scamming us .....

how to get a hold of a real person to get refund or info on discontinuing service? Have been having issues with service for month after month with absolutely NO support what so ever .... been promised empty jestures just to be charged even more ......

  • BenS1's avatar
    BenS1
    Former Moderator
    5 years ago
    Hi @smokeygrouse,


    We don't want you to leave us and we would like to help. Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. Please contact us via email at cox.help@cox.com with your full name and address.

    Ben S.
    Cox Support Forums Moderator