With the original Contour I could choose from a few minutes to 6 hours extra DVR recording time. With COntour 2 you basically made any thing over 30 minutes obsolete. I have a certain sport that I wa...
Dammit! I programmed to record the Boxing: PBC: Jermell Charlo vs. Jorge Cota (since I was going to be out of the house during that tme) and it got cut off right before the main fight was going to start. Dammit! -- Luckily it will be shown tomorrow night, but still, what's the point of setting up the recording program if it doesn't record the entire show from start to end -- even if it goes overtime?
Luckily, it seems like MLB or Soccer games don't suffer from this issue, since Contour 2 always seems to know that the game is going overtime, but when it comes to "live" boxing matches, it always fails. And I don't think the 30 minutes overtime would not be enough for a fight that will last over 45 minutes (that's if they go the 12 rounds) -- since it got cut off right before the fight was going to start (fighters walking towards the ring).
You guys (COX) needs to fix this. Somehow give Boxing broadcasts to also have a signal trigger to the Contour 2 to know that the show has not yet ended like your MLB programmings (or however it's done?).
Please fix this! Never had this issue before with the older dinosaur DVR boxes -- since I always made sure to record over an hour or so of overtime. Since fight programs never start on time nor end on time.
Hi Rexx, when you set up the recording initially, we would recommend extending the recording, http://bit.ly/2ZIJ6JC. For live events, the options are 30, 60, or 90 minutes late. Recordings of some live sports events will be extended automatically for overtime or extra innings. However, by extending the recording manually, this helps to resolve the issue. -Kevin M. Cox Support Forum Moderator
I really think you guys should fix this on your end. These live Boxing matches should also have the automatic extended feature built-into the Contour 2 box.
For example, the rerun fight tomorrow, I only had the option to go over 30 minutes. Though tomorrow's fight is not a live show, I doubt it will start and end on time as it's scheduled -- since it seems to be in the same time bracket (time length) as it was today.
And since it's going to be broadcasts on a sports channel, earlier programming can also cause it to never start on time and etc.
I think I will have to do some trick where I also try to record the two scheduled shows after that fight, so I make sure I record the main fight.
This has happened before to me, and this is why I think you guys need to fix this on your end.
And keep in mind that with fights, the main fight is the one on the end of the broadcast -- so if the DVR cuts off early--well, what's the point? lol
Rexx, I have submitted your feedback to our back-office team who handles Contour 2 Guide Enhancements. We cherish your feedback, and we thank you for continuing to be a valued Cox customer. -Kevin M. Cox Support Forum Moderator