Forum Discussion

SmackedDown's avatar
SmackedDown
New Contributor
6 years ago

Will contour 2 DVR recording times ever be fixed?

With the original Contour I could choose from a few minutes to 6 hours extra DVR recording time. With COntour 2 you basically made any thing over 30 minutes obsolete. I have a certain sport that I wa...
KevinM2's avatar
KevinM2
Former Moderator
Hello, with Contour 2, you do have the ability to start a recording early or extend the end time in which the recording ends. For live events, the options are 30, 60, or 90 minutes late. Recordings of some live sports events will be extended automatically for overtime or extra innings. I have submitted feedback to our back-office team who handles Contour 2 feature requests and enhancements. -Kevin M. Cox Support Forum Moderator
KEM's avatar
KEM
New Contributor II
6 years ago

What do you mean it will be extended automatically? If the Indy 500 had started late, would you have extended it past the measly 90 minutes extra Contour allows me to set?
Why not give us the option to set it for 3 hours extra? I had that on my Tivo and it covered nearly every circumstance.
For that matter, why can't you give us the option to record by time and channel?  We could set it manually, so that when your guide is wrong (See the Tennis Channel, which almost always records incorrectly by default), we can just do it ourselves.

  • MarkM1's avatar
    MarkM1
    Former Moderator
    6 years ago
    KEM,

    Thanks for bringing these issues to our attention. We have submitted a feature request form to see what can be done about these options for you. We will see what can be about this for you. In the meantime, you can record the program after the show you want to record to make sure you get the event your are attempting to record.

    Mark M.
    Cox Support Forums Moderator