Forum Discussion

Newportlady's avatar
Newportlady
New Contributor
4 years ago
Solved

Why problems are always getting Fox News

Not sure why I have intermittent problems recording or getting audio for only the Fox News channel? Does this happen to others? I can get MSNBC and others.. I’m getting suspicious 
Contour 2
  • mrskbr's avatar
    mrskbr
    4 years ago

    How is it it’s just a connection issue with one station in particular. You’re not fooling anyone you do realize that right?

BrianM's avatar
BrianM
Moderator
That usually indicates a signal issue. If you haven't already, make sure all connections are tight on the coaxial cable and reboot the cable box. Otherwise, we will likely need a technician out to the home to investigate further. You can email us at cox.help@cox.com to setup an appointment if needed.

Brian
Cox Support Forum Moderator
mrskbr's avatar
mrskbr
New Contributor
4 years ago

How is it it’s just a connection issue with one station in particular. You’re not fooling anyone you do realize that right?

  • DustinP's avatar
    DustinP
    Moderator
    4 years ago
    Hello Mrskbr,

    There is an outage alert open in your area that's under investigation. You may utilize our Cox App to check for outages in your area and use the App to request a text update on the status. I apologize for any inconvenience. If the issue remains for you once the outage clears, please contact support for assistance with video service issues.

    Dustin
    Cox Forum Support Moderator