Forum Discussion

jan22222's avatar
jan22222
New Contributor
4 years ago

Why is every channel having a signal break up???

Why is every channel having a singal break up???

3 Replies

  • Japatrick's avatar
    Japatrick
    New Contributor

    I am getting this only on my recordings, but it's on EVERY recording.  

    • BenS1's avatar
      BenS1
      Former Moderator
      Hi @Japatrick

      If you are only getting tiling on your recordings you may need to swap your DVR. If you have the Cloud DVR then you need to email us at cox.help@cox.com with your full name and address.

      Ben S.
      Cox Support Forums Moderator
  • BenS1's avatar
    BenS1
    Former Moderator
    Hi @Jan22222,

    First, try to reset your cable box or tv receiver through My Account on Cox .com or using the Cox App. If you are still having issues with all the channels breaking up you should email us at cox.help@cox.com with your full name and address for further assistance.