Why doesn't my DVR record a PPV event when I have selected buy and record?In August, I selected buy and record the Paquiao fight. The fight did air, but did not record which just made for a late night, but was an inconvenience. Saturday, 11-6-21, I c
In August, I selected buy and record the Pacquiao fight. The fight did air, but did not record which made for a late night and big inconvenience. Saturday, 11/6/21, I called to be sure that I would...
Hi @ Kdavis
I know how important it is for you to see the PPV events that you enjoy more than once. The PPV event is available in the Contour menu, under My Purchases, for 30 days, you can watch the event multiple times during the 30 day period. The PPV will not be recordable on your DVR. Billing and account questions that require the sharing of personal information aren't suited for a public forum. For further assistance with credits and billing, please contact us via Facebook or Twitter @coxhelp or email us at email@example.com with your full name and address