Forum Discussion

tbrown127's avatar
tbrown127
New Contributor
7 years ago

Why does just one hd channel 1013 not record?

My DVR marks 1013 program choice with a red circle, but not with a white checkmark overlary when I request a recorded program.

However, it will record the same program on SD channel 13.

What do I need to do to get selections on 1013 to record?

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Tbrown127, this may be related to the way Cox is dual-mapping SD and HD channels. Delete the current series recording on channel 13 and 1013. Set up a new series recording, and specify "HD Only" or "channel 1013 only" in the recording options. -Becky, Cox Support Forums Moderator
    • tbrown127's avatar
      tbrown127
      New Contributor
      7 years ago

      I tried that and several versions of that process to no avail.

      What finally worked was to reset the cable box.

      Thanks for your suggestions.