Forum Discussion
As of 01/12/2022, I am still seeing 4 minute ads on EVERY show I watch!! This is BS, why pay premium price when you get the same service as $4.00??? Are yall planning on fixing this issue?
Hi @TiffanyROM
I know how important it is for you to see your favorite content via the Paramount + app. Are you only having that issue on the Contour App or is the issue happening while using the app on your smart TV as well?
Ben S.
Cox Support Forums Moderator
I know how important it is for you to see your favorite content via the Paramount + app. Are you only having that issue on the Contour App or is the issue happening while using the app on your smart TV as well?
Ben S.
Cox Support Forums Moderator
I too get ads (4 minutes long) when accessing paramount + from contour. I do not get ads when I access straight on app on smart TV or web. So it’s definitely COX inserting the ads in the streaming or not permitting FFWD to skip the ads. One day when there is another provider in my area, I will consider other cable and ISP providers! That day can’t come soon enough!
- @Mamaspat
On the remote hit contour, go to the gear icon, on the box you need to go to settings >>>>> privacy>>>> clear cookies and local storage. Then reboot the cable box and let us know if that helps.
Jonathan J
Cox Moderator
