Forum Discussion

sethm1's avatar
sethm1
Contributor
6 years ago

Which is the host box and which is the guest box?

Forced to get rid of our two contour 1 boxes,  we now have 2 contour 2 boxes. All of our (family room and liv’g room) favorites and recordings are on both boxes. So I dont know which is which AND m...
BrianM's avatar
BrianM
Moderator
6 years ago
The host box would typically be the bigger of the 2 types of boxes with a clock on the front. The recordings are stored on this box and would be accessible by any of the other Contour 2 client boxes in the home.

Brian
Cox Support Forum Moderator
  • sethm1's avatar
    sethm1
    Contributor
    6 years ago

    Well in that case we have 2 host boxes.  So why in the heck are my favorites and recordings on the other box and visa versa?????

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hi Sethm1, we'd like to take the opportunity to go over your account in greater detail, as well as the receivers that are provisioned on your account. Do you mind forwarding this over to our cox.help@cox.com team? We will need to authenticate you for security purposes. Typically, Contour 2 is a whole-home system; this means that the two boxes communicate with each other. -Kevin M. Cox Support Forum Moderator
      • sethm1's avatar
        sethm1
        Contributor
        6 years ago

        Will authenticating our count fix the distaste in the whole house “feature”? Really curious how many subscribers like that sharing biz.