Forum Discussion

Adaku's avatar
Adaku
New Contributor
7 years ago

Where do I report very poor customer service from representatives for a routine TV support problem?

I had such a bad experience tonight with Cable TV reps who were passing my calls around for routine problem that needed some trouble shooting . I was shocked and I feel this should be reported. 
MarkM1's avatar
MarkM1
Former Moderator
7 years ago
Adaku,

We would be happy to assist you with this issue. To do so, we would require some information. Would you please send us an email to cox.help@cox.com with your full name, full address, day that this issue occurred so we can look into this for you. We look forward to hearing from you in the future.

Mark M.
Cox Support Forums Moderator