Forum Discussion

hammerva's avatar
hammerva
New Contributor
2 months ago

When did pause and rewinds on live TV stop happening?

Hello.   I just noticed today that I can't do a pause anymore when watching live.   And I can't do rewinds anymore.  It gives me a message saying that my set up box doesn't support that.   When did t...
CurtB's avatar
CurtB
Honored Contributor
2 months ago

Record a minute or two of something just to verify you still have DVR service.  Assuming you still do, your issue could have been caused by a signal issue.  When you press a key on the remote, a signal is sent to a Cox server which sends back a reply.  If you had a disruption in your signal, your receiver may not have received the reply needed to complete the pause or rewind.