That is definitely not the Cox experience I want for you! I can't even imagine how upset I would be if I were in your shoes. I am truly sorry for the frustration and aggravation you have been through! I’d like to investigate what is happening and find out why we haven’t restored your service. Please email me at firstname.lastname@example.org, include your name and address, and I will get to the bottom of this for you.
I have the same issues since December 10th and no one from cox has been able to get the local Cox office to do work on the system belfroe it gets on to our proerty, they say theres a problem at the head end, and then they do nothing.
I believe they wish I would just accept this not worth paying for service or just go away
Hi Edcetera, we cannot apologize enough for the ongoing issues you're having regarding the pixelation and TV tiling. We want to resolve this issue as quickly as possible. Would you mind forwarding this to email@example.com? -Kevin M. Cox Support Forum Moderator