Forum Discussion

rataylor50's avatar
rataylor50
New Contributor
7 years ago

What happened to Velocity TV, Here has night gone today.

What happened to Velocity TV (channel 2676).  It was here last night 6/4, gone today 6/5.  Not sure why I keep Cox for anything.  Prices continually go up, service continually goes down.
MariaL's avatar
MariaL
Moderator
Hi rataylor50.

On June 5th Velocity HD moved from channel 2676 to channel 2253.

Maria L.
Cox Support Forum Moderator
HawksSJ's avatar
HawksSJ
New Contributor
7 years ago

Was there any advance notification of this to customers? I contacted Support last night and they were unaware of this change as well.

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    7 years ago
    @HawksSJ

    The change would have been listed on you April or May statement.

    Jonathan J
    Cox Social Media Support Specialist