Weekend TV
I have a strange problem. This happens only on weekends. With the remote, when I use the guide the TV freezes. This is a new problem. Does anyone know how to fix this? Has anyone ever heard of this. ...
Forum Discussion
The fact this has only happened on weekends and when using the guide is probably a coincidence.
You should reboot your receiver to see if that fixes the issue. If not...
What you described is a symptom of a signal issue somewhere between your receiver and the Cox server. When you press a button on the remote, a command request is sent to the Cox server which sends a response back to your receiver. A signal issue can cause the receiver to lock up waiting for a response from the server that it never receives. While watching a crystal clear channel, does your receiver ever freeze when you press pause, reverse or fast forward? If the answer is yes, you should schedule a tech visit to check your signal. If your cable comes in from a pole, be sure to request a tech with a long ladder. The tech should check your signal at the tap to determine if there's a main line issue. If the issue is on Cox's side of the demarc, you won't be charged for the tech visit.
