I have to say that I agree completely. Contour 2 is a major downgrade from the original Contour 1 from Cox. I just got Contour a few days ago and it the far worse than Tivo or Contour 1. It actually makes me want to go find an option to cut the cable cord if this is how upgrades are going to work. I just found out tongiht that I cannot watch a show from the beginning wile it is recording if it is more than an hour into it. So I came home over an hour late for the hockey game and could not watch it from the beginning. I could only go an hour back. Awful product. I am glad I am not tied to a contract. I hope you are not locked in as there are a lot of other options out there and they are much better.
Forgot to mention that this is from a loyal customer of over 18 years. They like to bring that up whenever there is a call in for assistance. Horrible product. Run away if it is every recommended as an upgrade. Beg for older tech that works and makes sense if you are a new customer.