Voice Control Not Working

Question

I have a Cisco 9865HDC cable box and a Contour 2 remote with Voice Control. I recently moved our cable box into an equipment cabinet behind the TV.&nbsp; There is no direct line of sight between the remote and cable box.&nbsp; The remote stopped working once the cable box was put behind the TV.&nbsp; I added an IR extender to the box and now we have pretty good functionality with the physical buttons on the remote but Voice Control still does not work.&nbsp; Besides moving the cable box from equipment cabinet, does anyone know if there's a way to get Voice Control to work?&nbsp; Thanks.

becky · Answer

Hi Cburns23, have you tried un-pairing and re-pairing the remote control? www.cox.com/.../pairing-or-unpairing-the-contour-2-remote.html -Becky, Cox Support Forums Moderator

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Voice Control Not Working

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