I accidentally sat on the Contour remote and now every time I push a button, change channel, change volume, etc a voice speaking extremely fast tells me what is happening. I tried the B button for Vo...
Another way to deactivate Voice Guidance is to program your B key to launch Voice Guidance. After reprogramming the key, exit all menus and double-tap the B key. Contour will pop up an option to either enable, disable or just toggle back-and-forth until it catches.
Thank you, Bruce! I got so caught up in the Voice options that I forgot to mention the B button.
@CuriousJ, since Voice Guidance is Off, turn it on and off a few times. Like Bruce says, there are some quirks with this feature. Also, try resetting your cable box by unplugging the box for 2 minutes then plugging it back in. Give the box a full 15 minutes to complete the reset. I'm not sure if this will work, but give it a try. Let us know. I can send a signal to your box if needed. -Becky, Cox Support Forums Moderator
Nothing is working. Double tapping B key just controls CC. Single tapping B key takes me to Accessibility where I see that Voice Guidance is OFF. I toggled it on & off, didn’t help. Reset the box, didn’t help.