Forum Discussion

nmlobo's avatar
nmlobo
New Contributor
5 years ago

Unable to record, a future scheduled recordings have disappeared

None of my previously scheduled recordings appear in the scheduled area.  The guide indicates a program  will be recorded but the program does not show up under scheduled.  The only shows that appear...
rpmacleod24's avatar
rpmacleod24
New Contributor
5 years ago

I cannot record anything, it shows as "conflict", but there is no conflict. Tech support was unhelpul, apparently it's been going on for 7-10 days. Why are we paying these guys??? I've rebooted, unplugged, nothing. They seem in no hurry to resolve, and they are unrepentant. Their advice..."reboot every two hours". Are they for real??

  • rpmacleod24's avatar
    rpmacleod24
    New Contributor
    5 years ago

    seriously, why are we paying for this?

    • MaryF's avatar
      MaryF
      Former Moderator
      5 years ago
      Hi Rpmacleod24,

      If you're still experiencing recording issues, please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post for further assistance.

      Mary
      Cox Support Forums Moderator