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duh's avatar
duh
New Contributor
7 years ago

tv

cable is working but some channels do not come on error code m.3.1.4 .why is this?

1 Reply

  • Hi duh,

    I am sorry to hear you are having troubles with your channels and I'd like to help. Please ensure the coaxial connections from the wall cable outlet to the mini box are finger tight. Please send us an email to cox.help@cox.com with your service address and be sure to include the link to this thread. I look forward to hearing from you soon.