Forum Discussion

CAngel's avatar
CAngel
New Contributor II
10 months ago

TV service out, again, cancel service questio

TV is out again, internet goes out almost daily for a few minutes.  Cox has been inside multiple times, never with a resolution. Now they will not do anything until next year when TV is completely out and I have someone dog sitting. 

How do I cancel service once we get ATT installed? Waiting for my wife to get up. She has not wanted to learn a new cable line up, that is the only reason we have not moved yet.  Hopefully this atest outage will convince her. 

  • ally7327's avatar
    ally7327
    New Contributor
    10 months ago

    No service since Wednesday morning. No solution. And yes, it’s the weekend. I’m dog sitting! And my mom is home with no tv or internet. Or landline. It’s not safe these days. Makes me nervous so I have to keep driving home to check on her. Jeez.

    • SharielH's avatar
      SharielH
      Moderator
      10 months ago

      Hi CAngel & ally7327, 

       

      I am sorry you two are having issues with your service. We want to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and a link to this forums. We look forward to hearing from you. 

  • SharielH's avatar
    SharielH
    Moderator
    10 months ago

    Hi CAngel & ally7327, 

     

    I am sorry you two are having issues with your service. We want to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and a link to this forums. We look forward to hearing from you.