Forum Discussion

CuriousJ's avatar
CuriousJ
Contributor
3 years ago

TV out in Phoenix

So much for College Football Saturday, thanks Cox! No “known outage” but a long wait time on the phone so something’s up. Auto reset didn’t work. 
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Is there only no football or no cable TV?  Error message?  Is cable-box connected to a coaxial splitter?

  • CuriousJ's avatar
    CuriousJ
    Contributor
    3 years ago

    No TV at all. No splitter. Worked fine last night. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Do you have the wireless 4K box?

    • Allan's avatar
      Allan
      Moderator
      3 years ago
      @CuriousJ, It looks like we may need to take a closer look for you. Please send us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.