pauldtaylor73
2 months agoNew Contributor
Tv modem updates
I am having an issue with the time of updates. I was told that updates are scheduled to happen around 2 am. But over the past two weeks the updates are happening as early as 7 pm.
I contacted tech support and was told that there was nothing they could do. As an apology for the hassle they gave me a credit for each day the updates occurred early in the evening.
So...my question is...has anyone else experienced the same issue? And if it was resolved, how?