Hi Ctdba, it's possible that the Tuning Adapters aren't able to complete the boot process--and also the firmware update--due to a signal issue. However, we can certainly send a reset signal to the TAs and see what happens. I suggest that you disconnect the TAs from all cables (USB, coax, and power) and set the TAs up as if for the first time, per the steps in
www.cox.com/.../Tuning_Adapter_Self_InstallGuide_Motorola.pdf. Let us know when those steps are complete so we can send the necessary activation signals. - Becky K. Cox Support Forums Moderator