Tuning Adapter (High-Split) Converter Problem
I have a TV ROAMIO that has been used without problems with a tuning adapter for 9 years. A few months ago I was sent a new High Split Converter (HSC-1-H) and I installed it and it worked without ...
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I'm in Phoenix and the solution worked for me after several Cox telephone techs including level 2 were unable to get it working!
I have Roamio.
In my case, with the new Vecima TA connected, I lost all channels. The blue light kept flashing on the TA. I discovered, accidentally, if I unplugged the USB cable end from the TA… I got my Non SDV channels back but, still blue light flashing and still no SDV channels and still the TiVo cycled between saying: ‘yes TA connected/no TA connected!’
L2 tech ordered a new TA for me. Arriving Friday.
I then went online and searched and luckily… I found this discussion!
I had already restarted both the TiVo and the TA a couple of times but I did it more and left the TA connected & about 18 hours later, the TA blue light was steady! I checked the TiVo and it still was cycling, saying: ‘yes TA connected/no TA connected!’
I waited & restarted both TiVo & TA again.
Finally, after approximately 24 hours, I tried connecting the USB cable again & this time I did NOT lose my non-SDV channels but, TiVo still did not say TA connected. Said No TA connected. At least it was no longer cycling!
A couple hours later I ck again & now TiVo says TA connected!
I still did not have SDV channels so, I restarted the TiVo yet again and then Voila!… I have all my channels; SDV & Non SDV!
I called Cox L 2 back again and told him about it and they said that they would look into it because they were never told anything about waiting for a firmware update. I was already activated from the night before when they enter all the information regarding the new TA.
Thanks so much for posting this information!
I think I have this same issue. I have a Roamio that has been working for almost 10 years with the Cisco TA. I received a vague email from Cox saying that I needed to replace something (not specific). I placed the order and received the Vecima TA.
I installed it today but could not get it to work. Same behavior as described above. I was on the phone with a tech for more than an hour, trying all kinds of things, with no resolution. He scheduled a tech visit for next week but also said that he would ask around to see if anyone else has encountered this. And would try to see if there was a firmware update.
Then I found this thread. I am hoping that a firmware update corrects this so I do not have to go though a tech visit. The TA is on and connected to coax. I can get non-SDV channels, but only if the USB is not connected to the Tivo. If I connect I can not get anything, and the TA status is constantly cycling between connected and no TA.
One other issue: When it does connect I get a message from the TIVO saying that the connected TA does not support the 6 tuners of my Roamio. Is this another update or setting that needs to get sorted?
And the TA is now working after sitting powered and connected overnight. I reconnected the USB to the Tivo this morning and it was still cycling between connected and No Tuning Adapter. Rebooting the Tivo and power cycling the TA got everything working, for the most part.
Last issue: The Tivo pops up a message saying that it can not use all tuners. It says "The Tivo box has six tuners, but the connected Tuning Adapter supports less than six. As a result, you won't be able to use all of the tuners on your Tivo box. Please contact your provider if you would like to use all six tuners on this Tivo box."
I was able to use all six tuners with the Cisco TA. I called Cox support and was bumped up to "Cable Card support". The rep could see references to others having this issue, but could not find anything that was done to resolve the issue. He bumped me to T2 and they opened a ticket. So, we will see what happens.
I saw all of those error messages and the alternating TA connected/not connected status. I was able to get it fully working, but no longer remember what resets were required. Try a full power cycle of the TA and the Tivo again. I did not require any cable card fixes.
