Forum Discussion
I plugged in a Tuning Adapter today, Just to see if it was working yet.
No, it isn't
Actually, my Cox Internet was down all day, from 7am until 6pm
That is becoming the norm for me. It is down almost everyday for minutes to 12 hours.
I'm switching to either Verizon 5G or T-Mobile, These issues (I've been told by a Cox DOCSIS Engineer) will not be fixed until next July 2024, when Cox is going to split my node.
Very SAD, Very POOR service, Cox Corporate does not give a S#IT...
- LisaH7 months agoModerator
Hi Bryaninphx. I understand the importance of having reliable service and I am sorry that you continue to have an issues with your service. If I can be of any help, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
- bryaninphx7 months agoValued Contributor
I don't have Twitter. Or X !!!!
I have great upper level contacts at Cox. They just can't make the big decisions to fix the node problems. I've been told there are line techs working on the node almost everyday. So it's just a waiting game. Or until I switch providers.
- PJL15207 months agoNew Contributor II
I have started to look at other options. Just in case - this problem is bigger than what coxhelp can deal with.
- bryaninphx7 months agoValued Contributor
I just texted Luke (one of the DOCSIS Eng in Phoenix) to have someone bring me two (2) of the old Cisco TAs.
Would you follow up on this. I expect someone to deliver them in the next few days. If not I'm cancelling all my Cox services.
Thank you, Bryan
Related Content
- 12 months agoToml66
- 2 years agoDesert_Rat
- 9 years agodekarske