Tiling
Since I got the contour box I have experienced tiling on my pay for view channels. Headline news, hbohd, showtime and several other channels. After several calls and resetting it continues. A tech sa...
Forum Discussion
Still tiling. DVR is new. Another service call is fine with me if necessary. Any word from video escalation team?
Hi Steviec, the escalation we have put in place is still in progress, and is currently being reviewed by our Engineering Team. When we receive additional information, we will gladly follow up with you. I'm sorry you are continuing to experience issues with our service. -Kevin M. Cox Support Forum Moderator
I will be standing by....
- Hello Steviec,
We received an update from our internal support team that the escalation previously submitted has been resolved. Please feel free to reach out to us should you have any future questions or concerns.
Latitia S.
Cox Support Forum Moderator
-Latitia
