Forum Discussion

pclel's avatar
pclel
New Contributor
8 years ago

This Is Us Finale . . .

IS ANYONE ELSE HAVING A PROBLEM?:  I made sure that I had "This Is Us" (channel 1003) set to tape and went to watch it later last night and had 26 minutes taped (instead of 61 minutes) and the tape starts out with an infomercial for InventHelp.com and then switches to H&I  (Heroes and Icons) channel (which I don't even think I get) and it's showing Star Trek for 6 minutes and all of a sudden switched back to NBC and only have the last 20 minutes of This Is Us.  Thank goodness I can now watch it on demand today.  Always have trouble with NBC (1003) usually in the morning . . .

We have had 3 DVR's replaced (which is a big headache because you have to manually reprogram all your shows you have set to tape) and 2 modems in 3 years   :-(

  • MariaL's avatar
    MariaL
    Moderator
    8 years ago
    Hi pclel,

    We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com. Be sure to include this post, your full name and complete service address.