Once again Bruce, you've been great!
Have you disconnected the optical and analog cables to test HDMI?
Yes, still nothing.
I'd turn off AnyNET to test HDMI. Sometimes CEC creates more problems than it's worth.
Done that, no dice.
However, as a complete stab in the dark with AnyNET, is your SB listed in the AnyNET Device List? If so, any audio options?
Yes, and it identifies the SB as a "Receiver". -- but no options under AnyNET as far as a device with additional options -- like my BluRay or Game Console and etc. -- which both display additional options under AnyNET.
Ensure the version of your HDMI cable matches at least the HDMI version of the TV.
Yes, I did try that, assuming an older HDMI cable may do the trick -- which I have on an old HDMI VHS-DVD combo player that I have. But still no dice.
FYI: the SB did come with it's own HDMI cable, so I tested that one also...
Plus I also tested an old model optical cable, plus a brand new one when getting this soundbar.
Disable Anynet?
I tried that also, still no cigar.
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Yes, I've tried almost everything, except crack open the SB and hot-wire it myself. lol
Of course, my other alternatives are to either upgrade to a newer TV that supports HDMI-ARC or replace the SB with a compatible / supported brand. -- But there is the issue with the latter, I prefer the SB to have a wired subwoofer -- in the past, I've gone through issues with wireless subwoofer setups. And it's difficult to find a new model SB (by a popular brand) with wired subwoofer option -- they are rare.
I'll later see if I can contact the devs of the contour box. I'm pretty sure if I give the above codes to someone that knows what to do with them, this issue should be solved and they start providing support for this SB on the Contour box -- or I keep firing away with my double-shooters.
You could upgrade the TV to HDMI-ARC but TV codes and XR11 still won't control the volume.
Cox doesn't program Contour. Cox only licenses Contour from Xfinity.
I don't know of any possible solution(s).
