Thanks for the reply.
I'll give the 991 code search a try, but from what I recall that will try to pair TVs instead of Audio Devices (i.e. soundbars). The only issue with this, if in case I do find the pairing code for the soundbar, now I won't be able to turn off the TV, since none of the codes I tried from the 992 code search turned off my TV.
Could you send the above info to your techs, they should know more about this, and since I gathered up the hex codes for the remote control, I am hoping it will be easier for them to convert, in the hopes they add them to the next Contour update and send it out to all the boxes so they now have the ability to support this new brand/model.
Unless there is another method on how to send this info to your techs...
